We read the world wrong and say that it deceives us.
我们把世界看错了，反说它欺骗我们。What you are you do not see, what you see is your shadow.
你看不见你自己，你所看见的只是你的影子。把你的脸迎朝阳光，那就不会有阴影
Don’t try so hard, the best things come when you least expect them to
不要着急，最好的总会在最不经意的时候出现Don't be discouraged; it's often the last key in the bunch thatopens the lock.
别灰心，往往是最后一把钥匙才能打开锁。
我们把世界看错了，反说它欺骗我们。What you are you do not see, what you see is your shadow.
你看不见你自己，你所看见的只是你的影子。把你的脸迎朝阳光，那就不会有阴影
Don’t try so hard, the best things come when you least expect them to
不要着急，最好的总会在最不经意的时候出现Don't be discouraged; it's often the last key in the bunch thatopens the lock.
别灰心，往往是最后一把钥匙才能打开锁。
https://t.cn/A6oDWcwA 在客户体验中，企业提供的不仅仅是商品或服务，更是在服务过程中留下的愉悦与信任。然而如何将虚无缥缈的客户体验变成踏实可见的数据呈现或者文字表达？并在资源有限的情况下提供超出客户预期的“惊喜”服务，提升客户体验？这就引出了客户体验管理（CEM，也称CXM, Customer Experience Mangement）这一概念。相比国外的蓬勃发展，在国内市场，客户体验管理服务CEM还处于发展初期，只有少数企业在服务头部公司的过程中，形成了对CEM的深刻认知，卓思就是其中翘楚。
If you are to discover for yourself what is the new, it is no good carrying the burden of the old, especially knowledge — the knowledge of another, however great.
You use knowledge as a means of self-projection, security, and you want to be quite sure that you have the same experiences as the Buddha or the Christ.
You use knowledge as a means of self-projection, security, and you want to be quite sure that you have the same experiences as the Buddha or the Christ.
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