#最新阅读#Never Split the Difference by Chris Voss w/ Tahl Raz. Chris曾是FBI人质谈判专家.在工作和生活中,谈判是至关重要的行为.
他认为午夜FM广播DJ那种低沉,略慢的声音在谈判时最有效.混合着轻松鼓励的声音(playful),避免直接下命令(direct/assertive)的声音.
最有用的手段是mirroring,重复对方说的3个最重要的词,然后停几秒给对方机会说话.控制好节奏,引导谈判向自己希望的方向走,而不是强拉.
应该从理解,共情(empathy)的角度谈.但不要说"我理解",而是用标签,比如it seems/looks/sounds like...,把自己摘出去.
不要怕对方说No.因为No可以代表很大空间.A quick yes反而没什么好处.“Is now a bad time to talk?”比“Do you have a few minutes to talk?”更好.对方说“That's right"比”Yes"更有用.
要让对方觉得谈判失败会造成他的损失.与获利相比,人更趋于避免损失.
尽量让对方觉得他在控制局面.把冲突(conflict)变成合作,让对方觉得在一起面对解决问题.
他认为午夜FM广播DJ那种低沉,略慢的声音在谈判时最有效.混合着轻松鼓励的声音(playful),避免直接下命令(direct/assertive)的声音.
最有用的手段是mirroring,重复对方说的3个最重要的词,然后停几秒给对方机会说话.控制好节奏,引导谈判向自己希望的方向走,而不是强拉.
应该从理解,共情(empathy)的角度谈.但不要说"我理解",而是用标签,比如it seems/looks/sounds like...,把自己摘出去.
不要怕对方说No.因为No可以代表很大空间.A quick yes反而没什么好处.“Is now a bad time to talk?”比“Do you have a few minutes to talk?”更好.对方说“That's right"比”Yes"更有用.
要让对方觉得谈判失败会造成他的损失.与获利相比,人更趋于避免损失.
尽量让对方觉得他在控制局面.把冲突(conflict)变成合作,让对方觉得在一起面对解决问题.
Time seems to be going very slowly. I'm looking forward to every day I meet with him. Now I just want to go home.
lauv:i wrote feelings when i unexpectedly fell madly in love w someone and i was trying to convince them to dive in with me. im single now but the song will forever remind me of the most in love ive ever felt.
and I feel the same
lauv:i wrote feelings when i unexpectedly fell madly in love w someone and i was trying to convince them to dive in with me. im single now but the song will forever remind me of the most in love ive ever felt.
and I feel the same
W: I want you to be mine, forever.will you do ?
S: Is this an ultimatum ?
W: That's not how I see it .
S:How do you see it ,then?
W: It's a proposal.
I love you,Sookie Stackhouse.
I've loved you for nearly 6000years.
And now that i've been with you.
Now that I'm so close, it's unbearable.
I didn't want to wait to start my eternity with you, I can't.
#HBO##告白#
S: Is this an ultimatum ?
W: That's not how I see it .
S:How do you see it ,then?
W: It's a proposal.
I love you,Sookie Stackhouse.
I've loved you for nearly 6000years.
And now that i've been with you.
Now that I'm so close, it's unbearable.
I didn't want to wait to start my eternity with you, I can't.
#HBO##告白#
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